<em>#</em>2020 HIGHLIGHTS




We were able to continue to serve our clients, to serve them as well as possible, thanks to the enthusiasm and motivation of all our employees.

Brieuc de Meeûs Chief Executive Officer

In a city like Brussels, we see that the STIB has an essential role to play.

Merlijn Erbuer Chairman

Customers at the heart of all the actions

STIB places customers at the heart of all its actions. To make public transport even more attractive, it is improving the customer experience every day by offering a wide range of quality services that incorporate new mobility solutions. [ ... ]

Contactless payment validators

An agile and innovative company

To achieve the very ambitious development plan for public transport in the Brussels region, STIB intends to control the management, prioritisation and allocation of its resources, while optimising the maintenance of the existing network and ensuring that its many projects are integrated into the city. [ ... ]

Certified services service quality

Responsible and committed employees

An important contributor to employment in Brussels, STIB creates an attractive professional environment in which employees can find meaning, take responsibility, develop their skills and flourish, both at work and in their private lives. [ ... ]

New recruits

Societal responsibility

STIB contributes to the sustainable development of the city by playing its role as a responsible, exemplary and inclusive urban stakeholder. It continues to improve its environmental performance, develops the universal accessibility of its services, and promotes social cohesion, both within the company and with its customers. [ ... ]

stations with platforms accessible by lift