Editorial
We were able to continue to serve our clients, to serve them as well as possible, thanks to the enthusiasm and motivation of all our employees.
In a city like Brussels, we see that the STIB has an essential role to play.
Customers at the heart of all the actions
STIB places customers at the heart of all its actions. To make public transport even more attractive, it is improving the customer experience every day by offering a wide range of quality services that incorporate new mobility solutions. [ ... ]
5,624
Contactless payment validators
An agile and innovative company
To achieve the very ambitious development plan for public transport in the Brussels region, STIB intends to control the management, prioritisation and allocation of its resources, while optimising the maintenance of the existing network and ensuring that its many projects are integrated into the city. [ ... ]
100%
Certified services service quality
Responsible and committed employees
An important contributor to employment in Brussels, STIB creates an attractive professional environment in which employees can find meaning, take responsibility, develop their skills and flourish, both at work and in their private lives. [ ... ]
884
New recruits
Societal responsibility
STIB contributes to the sustainable development of the city by playing its role as a responsible, exemplary and inclusive urban stakeholder. It continues to improve its environmental performance, develops the universal accessibility of its services, and promotes social cohesion, both within the company and with its customers. [ ... ]
49
stations with platforms accessible by lift